Effective Date: 29-04-2025
1. Introduction
Welcome to MANTRAVIYA PRIVATE LIMITED (“Company”, “we”, “our”, or “us”).
These Terms & Conditions govern your use of our website theorganicmarket.co (the “Website”) and the purchase of our products including ghee, honey, makhana, pickles, and related items.
By accessing or using our website, you agree to be bound by these Terms.
2. Eligibility
By using this Website, you confirm that:
- You are at least 18 years of age
- You are legally capable of entering into a binding contract under Indian law
3. Products & Services
We strive to ensure that all product details, descriptions, and prices are accurate. However:
- Product images are for representation purposes only
- Natural products may vary in color, texture, or taste
- We reserve the right to modify or discontinue products without notice
4. Pricing & Payments
- All prices are listed in INR (₹) and are inclusive/exclusive of taxes as applicable
- We reserve the right to change pricing at any time
- Payments must be made through approved payment methods on the website
- We use secure third-party payment gateways
5. Order Acceptance & Cancellation
- Orders are confirmed only after successful payment
- We reserve the right to cancel orders due to:
- Product unavailability
- Pricing errors
- Suspicious or fraudulent transactions
If your order is canceled, a refund will be processed.
6. Shipping & Delivery
- Delivery timelines are estimates and may vary
- Delays may occur due to logistics or unforeseen circumstances
- We are not liable for delays caused by third-party courier services
(Refer to our Shipping Policy for full details)
7. Returns & Refunds
- Returns and refunds are governed by our Refund Policy
- Certain products (like food items) may not be eligible for return due to hygiene reasons
8. User Responsibilities
You agree not to:
- Use the website for unlawful purposes
- Provide false or misleading information
- Attempt to hack, disrupt, or misuse the website
9. Intellectual Property
All content on this website, including:
- Logos
- Images
- Text
- Product descriptions
are the property of MANTRAVIYA PRIVATE LIMITED and are protected by applicable intellectual property laws.
Unauthorized use is strictly prohibited.
10. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages
- Our total liability shall not exceed the amount paid by you for the product
11. Disclaimer
- Our products are natural and intended for general consumption
- We do not guarantee specific health results
- Always consult a professional for medical advice
12. Indemnification
You agree to indemnify and hold harmless MANTRAVIYA PRIVATE LIMITED from any claims, damages, or expenses arising from your use of the website or violation of these Terms.
13. Governing Law
These Terms shall be governed by and interpreted under the laws of India.
Jurisdiction lies in the courts of Rajasthan, India.
14. Changes to Terms
We reserve the right to update these Terms at any time.
Changes will be effective upon posting on this page.
15. Contact Information
For any questions regarding these Terms:
Company Name: MANTRAVIYA PRIVATE LIMITED
Location: Rajasthan, India
Website: theorganicmarket.co
Email: info@theorganicmarket.co